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Allowing iRacing through Software Firewall
Viewed 5661 times since Fri, May 9, 2008
Bring up the Windows control panel Start the Windows Firewall control program Select its Exceptions tab Click [Add Program] Click [Browse] Navigate to wherever you've installed the sim (C:Program... Read More
Why do I keep getting "Get Required Updates" for mixed class series
Viewed 245 times since Thu, Mar 7, 2013
Why do I keep getting the "Get Required Updates" prompt for mixed class series when I have downloaded everything? Please click the red Get Required Updates button. In the Update Manager window, click the "Show Optionals" link in the Optional... Read More
Can I use one credit card to sign up multiple family members?
Viewed 6305 times since Tue, Mar 11, 2008
Yes. They will have their own unique login and password. Additional accounts will be sub accounts under the credit card holder. However, the driver's display name will be the credit card holder's... Read More
Will my career stats be saved if I suspend my account for a while and then rejoin iRacing.com?
Viewed 5279 times since Tue, Mar 11, 2008
Yes, as long as whenever you return to iRacing you renew your existing account and do not create a new account (with a different email address), all previous cars and tracks purchased as well as all cars and tracks purchased... Read More
Updating iRacing.com Content
Viewed 3684 times since Tue, Mar 11, 2008
Updating iRacing.com Content KBA-01021 Purpose & Scope Steps for updating iRacing.com Content Procedure 1. Find the UPDATE NOW button at the bottom right of this screen. 2. Pick and choose which... Read More
Initially Installing iRacing Software
Viewed 3254 times since Wed, Apr 16, 2008
1. The first time you log into the iRacing website, you should see a section saying SYSTEM NOT IN SERVICE. Click here to restore service. 2. Click the Download Software button. 3. Click Run at the File Download - Security... Read More
What if I leave iRacing and then come back to the service? Will I have to buy the content again?
Viewed 2872 times since Mon, Mar 24, 2008
No, you only have to buy it once. When you come back to iRacing under the same account you will still have all of your content. Read More
Can I get a refund or trade content for different content?
Viewed 2870 times since Tue, Mar 11, 2008
You cannot trade purchased content for other content nor receive a refund if you don't like the content you purchased. Once you purchase content, it is licensed to you for as long as you are a member of iRacing.com Motorsport... Read More
Will my subscription Auto Renew when it expires?
Viewed 2707 times since Tue, Jun 10, 2008
Unless you have chosen Cancel Subscription in your My Accounts section of the Members site, your subscription will continue as usual and your credit card will be charged automatically. Read More
What do I do if I get an Error 40100 when trying to purchase
Viewed 2406 times since Thu, Jan 6, 2011
-- If you are using Paypal, that error indicates that either the credit card or bank account that you have associated with your Paypal account has denied the charges so we would recommend that you try and contact them for further assistance. ... Read More
Can iRacing.com dollars be used for things other than iRacing?
Viewed 2260 times since Wed, Aug 20, 2008
iRacing Credits are for use within the simulation service only and under no circumstances available for any other exchange including any form of currency or items in the iRacing e-commerce retail store. Read More
Why is it telling me Purchased Required after I Purchased the Content
Viewed 2255 times since Tue, Mar 9, 2010
In order to run an official series, members must own the car and track that is being raced for week. If you've just purchased and downloaded the car, but still have the Content Required button in the race panel, it means you still... Read More
What do I do if I think that someone has gained access to my password?
Viewed 1679 times since Tue, Mar 25, 2008
You can change your password by clicking the My Account link in the upper right on the membersite and then the Change Password link on the left. Contact Member Support should you have any issues. ... Read More