a) Please make sure you're computer is up to our system requirements which are listed HERE   b) Please make sure that you have the most up to date drivers for your sound and graphics cards.   c) Please make sure that your graphics... Read More

Prior to recalibrating, please delete the controls.cfg file which is located in your My Documents/iRacing folder. You can recalibrate your hardware one of two ways. 1. Log into http://members.iracing.com Hover your mouse or click on... Read More

If you are getting the following error:   "The following error occurred while trying to join the session: Failed to verify signature on program executable. "   What this means is that for some reason your executables do not have the... Read More

Bring up the Windows control panel Start the Windows Firewall control program Select its Exceptions tab Click [Add Program] Click [Browse] Navigate to wherever you've installed the sim (C:Program... Read More

For people in need of a frame rate boost (more frames per second, or "FPS"), iRacing has recommended setting the "Crowd Detail" on "Low" in the in-game graphics options -- "High" detail just adds backsides to the people in the crowds, which is the... Read More

How to submit a crash report Crash reports can be invaluable for improving the sim. For a crash report to be useful, we need three pieces of information: The date the crash occurred A brief description of... Read More

Pressing "F" on your keyboard will enable the FPS/Network Display box, which shows your graphics performance in Frames Per Second, along with your Network connectivity detail display.  The FPS/Network Display box appears in the upper right-hand... Read More

Setting ATI Graphics Options in Windows Vista KBA-01027 Purpose & Scope The iRacing.com Simulator will... Read More

This error typically means there is something wrong with a track file. If it's only happening with one particular track, you can naviage to C:Program FilesiRacingTracks and delete that one problem track. Then go back to the members site and... Read More

There is a known issue with Firefox version 3.0.3. If you are using this version of this browser, please check to see if you have the add-on NoScript installed.   Click Tools...Add-Ons  and see if NoScript is listed.   If it is,... Read More

This is being caused by a third party telemetry product.   See below for instructions   As per the Release Notes:   Security   Unverifiable third party replacements of system DLLs (including D3D9.DLL and DINPUT8... Read More

If it ever seems that your practice, test, Time Trial, and Qualifying goes better than your race, you might want to check your graphic options and make sure you don't have things turned up too high -- if you are experiencing lower framerates... Read More

Calibrate Microphone in Windows Vista KBA-01009 Purpose & Scope Step by step instructions to calibrate a microphone in Windows Vista for use within the... Read More

Updating iRacing.com Content KBA-01021 Purpose & Scope Steps for updating iRacing.com Content Procedure 1. Find the UPDATE NOW button at the bottom right of this screen. 2. Pick and choose which... Read More

Simulator problem #102 typically means that the SIM still thinks you are in a session. Whether that is caused by not withdrawing successfully from a previous one (making sure to confirm after withdrawing), or whether a session for some reason... Read More

It looks like the latest Windows Defender update removed the IPv4 version of localhost from   C:windowssystem32driversetchosts It used to have these two lines (potentially in addition to other entries) 127.0.0.1 localhost ... Read More

This error typically means there is something wrong with a car file. If it's only happening with one particular car, you can naviage to C:Program FilesiRacingCars and delete that one problem car. Then go back to the members site and... Read More

Please try the following suggestions:   Log out of iRacing, close browser and open a new browser window. Reboot your computer. Run a Registry Cleaner on your machine. There are many free one's out there. Update Windows to the... Read More

Navigate to your My Documents/iRacing folder and edit your Renderer.ini file. Set the following option: LoadTexturesWhenDriving=0 ; 0=only load when out of car Set to 0 to disable opponent car texture loading while on track during... Read More

There is a known issue with Firefox version 3.5. If you are using this version of this browser, please check to see if you have the add-on NoScript installed.   If you do,   Right click on the NoScript icon... Read More

http://members.iracing.com/*    can be added as a trusted site to kapersky.   This will allow the member site to function without any false virus errors, and still allow kapersky to monitor other sites.  ... Read More

-- If you are using Paypal, that error indicates that either the credit card or bank account that you have associated with your Paypal account has denied the charges so we would recommend that you try and contact them for further assistance. ... Read More

You can change your password by clicking the My Account link in the upper right on the membersite and then the Change Password link on the left.  Contact Member Support should you have any issues. ... Read More

Unable to Update: Try and see if the same thing happens with all browsers types (Internet Explorer, Firefox and Google Chrome). Do you have your virus scan disabled? Firewall disabled or allowing connections to iracing? Are you using... Read More